1. Introduction
Welcome to Velo ("Velo", "we", "us", or "our"). Velo is a comprehensive fitness and wellness application available on iOS and Android that helps you track workouts, nutrition, sleep, body measurements, personal records, supplements, and daily activity goals.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights with respect to that information. By downloading, installing, or using Velo, you agree to the practices described in this policy.
If you do not agree with this policy, please do not use the Velo application.
2. Information We Collect
We collect information in three ways: information you provide directly, information generated through your use of the app, and information from third-party integrations you authorize.
Account and Profile Information
- Name, email address, and password (via Firebase Authentication)
- Profile details such as age, height, body weight, biological sex, and fitness goals
- Profile photo if you choose to add one
Fitness and Workout Data
- Workout logs including exercises, sets, reps, weights, and session duration
- Personal records you log manually
- Training splits and program templates you create or follow
- Workout history and volume trends
Nutrition Data
- Foods and meals logged, including calorie and macronutrient breakdowns
- Barcode scans and AI-analyzed food photos you submit
- Daily nutrition goals and calorie targets
- Water intake logs
- Supplement tracking entries
Body and Wellness Data
- Body measurements such as waist, chest, arms, and legs entered manually
- Body weight logs and progress over time
- Sleep duration and quality entries
- Daily streak and habit tracking data
Location Data
- Your approximate location when you use the Nearby Gyms feature, solely to surface gyms near you. We do not store your location data persistently.
Device and Usage Data
- Device type, operating system version, and app version
- General usage analytics to help us improve features
Camera and Photo Library
- Photos or images you capture or select for AI-powered food analysis. Images are processed to identify nutritional content and are not used for any other purpose.
AI Coach Conversations
- Messages you send to the Velo AI Coach, which are processed through an AI model to generate personalized fitness and nutrition responses. Conversation history may be stored to maintain context across sessions.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Velo application and its features
- Personalize your experience, including calorie targets, workout recommendations, and goal tracking
- Power the AI Coach with relevant context so it can give you accurate, personalized advice
- Sync your data across devices via Firebase so your progress is always available
- Process and validate your subscription through RevenueCat
- Send important service-related notifications such as account security and billing updates
- Diagnose bugs, crashes, and performance issues
- Conduct analytics to understand feature usage and improve the product
- Comply with applicable legal obligations
We do not use your fitness, health, or nutrition data for advertising purposes, and we do not sell your personal data to third parties.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service Providers: We share data with trusted third-party vendors including Firebase, RevenueCat, Anthropic, and Google solely to operate Velo. These providers are contractually bound to keep your data confidential and use it only as directed by us.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Velo, our users, or the public.
- Business Transfers: If Velo is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
5. Health & Fitness Data (Apple Health / HealthKit)
With your permission, Velo reads the following data from Apple Health: steps, heart rate, resting heart rate, distance, body weight, active calories, basal calories, flights climbed, sleep analysis, and VO2 Max. Velo may also write workout and nutrition data back to Apple Health.
Health data obtained from HealthKit is used exclusively to display your daily activity and help you track your fitness progress within the Velo app. We will never:
- Use HealthKit data for advertising or marketing purposes
- Sell HealthKit data to data brokers, advertisers, or any third party
- Use HealthKit data for purposes other than improving your health and fitness experience in Velo
- Disclose HealthKit data to third parties without your explicit consent, except as required by law
You can revoke HealthKit permissions at any time through iPhone Settings, then Privacy and Security, then Health, then Velo.
6. Third-Party Services
Velo uses the following third-party services, each governed by their own privacy policies:
- Firebase (Google): Authentication, cloud database via Firestore, and cloud storage. Firebase Privacy Policy
- RevenueCat: In-app subscription management and purchase validation for iOS and Android. RevenueCat Privacy Policy
- Anthropic: AI model powering Velo's AI features. Your Coach messages, the fitness profile details you provide to Coach and Program Builder (such as goal, age, height, weight, experience, and any injuries or diet preferences you enter), the profile details used to auto-set your macros, and food photos you submit for Photo Scan are sent to Anthropic's API to generate responses. Your name and email are not sent. Anthropic Privacy Policy
- Open Food Facts and USDA FoodData Central: When you scan a barcode, only the barcode number is sent to these public food databases to look up the product's name and nutrition information. No personal information is sent. Open Food Facts Privacy Policy
- Apple HealthKit: Fitness and health data integration on iOS, subject to Apple's privacy guidelines.
- Google Places / Google Maps: When you use Nearby Gyms, your approximate location or the area you search for is sent to Google to find gyms near you. Google Privacy Policy
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Velo service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, tax, or accounting purposes.
Anonymized and aggregated data that cannot identify you may be retained indefinitely for product analytics and improvement purposes.
8. Data Security
We take data security seriously and implement industry-standard safeguards including:
- All data in transit is encrypted using TLS/HTTPS
- Data at rest is encrypted within Firebase's secure infrastructure
- Authentication is handled by Firebase Authentication with secure token management
- Access to user data is restricted to authorized personnel only
While we work hard to protect your information, no method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at support@velofitness.app.
9. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your account and associated personal data. You can do this by emailing us at the address below.
- Portability: Request a machine-readable export of your personal data.
- Opt-out: Opt out of non-essential analytics or communications at any time through your device settings or by contacting us.
To exercise any of these rights, email us at support@velofitness.app. We will respond within 30 days.
10. Children's Privacy
Velo is not directed to children under the age of 13, or 16 in certain jurisdictions. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, for material changes, notify you via the app or by email. Your continued use of Velo after the effective date of any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: support@velofitness.app
- Support page: velofitness.app/support